Episodes
Wednesday Jul 20, 2016
Barriers to Knowledge Sharing: Securing Sponsorship
Wednesday Jul 20, 2016
Wednesday Jul 20, 2016
APQC research has shown that one of the biggest mistakes that KM programs make is not identifying and systematically addressing the obstacles that block employees from contributing, accessing, and reusing knowledge. The research has found the first step in developing an effective KM change management strategy is recognizing those barriers. In 2013, APQC partnered with its KM advanced workshop to identify ten barriers to enterprise knowledge sharing. Over a series of KM podcasts, all ten of these barriers will be addressed. On this podcast, APQC executive director Cindy Hubert and KM research program manager Lauren Trees address the barrier of sponsorship.
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Tuesday Jul 12, 2016
Why Knowledge Management Matters For Process Improvement
Tuesday Jul 12, 2016
Tuesday Jul 12, 2016
Organizations have masses of knowledge associated with their business processes. Some of this comes in the form of documents—everything from standard operating procedures and training materials to tips and lessons learned from past project teams—but other knowledge exists only in the heads of employees who design, own, and execute the processes every day.
On June 29, 2016, APQC’s Lauren Trees and Holly Lyke-Ho-Gland conducted a webinar on how to tie knowledge to process and follow-on Q&A podcast on the role of knowledge in process management. This podcast addresses some of the questions posed during the webinar.
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Monday Jun 20, 2016
Why Some Leadership Methods Are Timeless
Monday Jun 20, 2016
Monday Jun 20, 2016
Leadership is an important area of interest for people managers. While methods and concepts may change over time, there are still key aspects of leadership that remain the same. In this APQC podcast, research specialist Michael Cappelli interviews Elissa Tucker, APQC's research program manager in HCM, on the importance of leadership to people managers.
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Wednesday Jun 01, 2016
What Analytics Can and Can't Do For Business
Wednesday Jun 01, 2016
Wednesday Jun 01, 2016
In this podcast, APQC's research specialist, Michael Sims, talks with APQC's own analytics team, Ron Webb and Christy Aroopala, about what analytics means to them, what challenges their customers are facing, and what the future holds for analytics.
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Thursday May 19, 2016
Finance Process Developments That Deserve Attention
Thursday May 19, 2016
Thursday May 19, 2016
Mary Driscoll, senior research fellow at APQC in financial management, discusses the findings of her recent survey: Finance Improvement Today—Plan to Apply Beautiful Minds
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Friday May 13, 2016
Common Mistakes Made Managing People and How To Fix Them
Friday May 13, 2016
Friday May 13, 2016
APQC’s Michael Cappelli interviews his colleague Elissa Tucker about the people challenges that get in the way of productivity and quality improvement. Tucker shares the people challenges that she frequently hears about in her work as APQC’s human capital management research program manager, common misconceptions about managing people, and her favorite blogs, Twitter feeds, and newsletters on the topic of people management and leadership.
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Wednesday May 04, 2016
Process Management Case Studies: How They're Created and Why We Love Them
Wednesday May 04, 2016
Wednesday May 04, 2016
In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.
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Wednesday Mar 30, 2016
Keys to Effective Product Development Focused on Design-to-Cost
Wednesday Mar 30, 2016
Wednesday Mar 30, 2016
Organizations are increasingly interested in making design-to-cost an integral part of their product development process. In November 2015, APQC conducted research on the shift to a product development approach focused on design-to-cost. During this podcast, APQC's Andrea Stroud discusses highlights from the research findings.
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Wednesday Mar 09, 2016
Louis Richardson of IBM on Changing of Collaboration, KM, and Better Business Results
Wednesday Mar 09, 2016
Wednesday Mar 09, 2016
APQC CEO Carla O’Dell talked with Louis Richardson as part of the “Big Thinkers, Big Ideas” interview series. An IBM storyteller and enthusiast, Richardson meets with clients and partners worldwide and shares how “social smarter work” can deliver real business results. With more than 30 years of experience in the collaboration and document management industry, he has served in sales, support, consulting, and document production management positions. From this perspective, Richardson shared with O’Dell how he has seen knowledge and information management approaches change, and most rapidly in the past several years.
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Wednesday Feb 03, 2016
The 2016 APQC Process Management Research Agenda
Wednesday Feb 03, 2016
Wednesday Feb 03, 2016
In the January 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about the process and performance management research agenda, including how the topic areas work together and how APQC identifies its topics for its research agenda.
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