Episodes
Tuesday Aug 25, 2015
How Transfield Services Improved Organization-Wide Process Management
Tuesday Aug 25, 2015
Tuesday Aug 25, 2015
Join APQC's Holly Lyke-Ho-Gland, process and performance management research program manager, and Sarina Paul, former group general manager of quality and operational excellence for Transfield Services and former executive director of advisory services for APQC, as they discuss Sarina's experience using APQC's Process Classification Framework® at Transfield Services. During this podcast Sarina and Holly discuss the biggest challenges in organization-wide process management, tactics for employee engagement, and how Transfield integrated process, quality, and knowledge management to optimize its process journey.
Thursday Jun 18, 2015
Unparalleled Portfolio Management Q & A
Thursday Jun 18, 2015
Thursday Jun 18, 2015
APQC’s research program managers, Holly Lyke-Ho-Gland and Andrea Stroud discuss best practices in product and project portfolio management including establishing a standardized project submission process; applying value and risk assessments for project prioritization and selection; overcoming roadblocks or opportunities through structured reviews; and ensuring compliance, standardization, and continuous improvement.
Tuesday Jun 09, 2015
PCF In Action: Q&A For Process Classification Users
Tuesday Jun 09, 2015
Tuesday Jun 09, 2015
APQC's John G. Tesmer, director, open standards benchmarking, and Holly Lyke-Ho-Gland, process and performance management program manager, answer questions from Process Classification Framework (PCF) users on:
- Best Practices to align policy and procedures with PCF
- Recommended approach for mapping metrics to PCF processes
- Which organization in the company typically "owns" the deployment of the PCF?
- Can we use the PCF in risk management and internal audit departments?
You can view entire Process and Performance Management Webinar: Putting the PCF into Action in the APQC Knowledge Base for free.