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APQC CEO Carla O’Dell talked with Louis Richardson as part of the “Big Thinkers, Big Ideas” interview series. An IBM storyteller and enthusiast, Richardson meets with clients and partners worldwide and shares how “social smarter work” can deliver real business results. With more than 30 years of experience in the collaboration and document management industry, he has served in sales, support, consulting, and document production management positions. From this perspective, Richardson shared with O’Dell how he has seen knowledge and information management approaches change, and most rapidly in the past several years.

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In this February 2016 Knowledge Management podcast, APQC research specialist Ken Hayman spoke with research services KM program manager Lauren Trees about some KM basics for the uninitiated, including: 

  • what first steps to take when developing a KM strategy for your organization
  • a roadmap to help organizations design, implement, and sustain KM programs
  • identifying critical knowledge and making it available to employees and
  • various approaches to improve knowledge flow inside organizations.

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APQC CEO Carla O’Dell talked with Dr. John Medina as part of the “Big Thinkers, Big Ideas” interview series. Medina, a developmental biologist and neuroscientist, has a lifelong fascination with how the mind reacts to and organizes information. He is the author of the New York Times bestseller "Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School" — a provocative book that takes on the way our schools and work environments are designed. He will be keynoting in April at APQC’s Annual Knowledge Management Conference in Houston. Medina conversed with O’Dell about brain rules for KM, and what he and other neuroscientists have learned about how the brain functions that will help us use our brains better when we are working.

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CEO Carla O’Dell and KM Research Program Manager Lauren Trees talked on the topic of cognitive computing and addressed some of the great questions submitted by our audience during the January 2016 KM community call Carla and Lauren hosted, entitled “KM in 2016 and Beyond: Questions and Predictions.

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APQC CEO Carla O’Dell recently talked with Chip Conley, as part of the “Big Thinkers, Big Ideas” interview series. He is the head of Global Hospitality and Strategy with Airbnb, a community marketplace for people to list, discover, and book unique accommodations around the world. For 20-plus years, Conley led the development, creation, and management of boutique hotels, as the founder and former CEO of Joie de Vivre, which grew to become the second largest boutique hotel company in America. Conley also presents his theories on transformation and meaning – in business and life – to audiences around the world. He is the author of four books, and in his latest, The New York Times bestseller, “Emotional Equations: Simple Truths for Creating Happiness + Success,” Conley takes us from emotional intelligence to emotional fluency – placing meaning at the top of the balance sheet.

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As part of APQC’s Big Thinkers, Big Ideas interview series, APQC CEO Carla O’Dell recently talked with Sherry Turkle, a clinical psychologist, author, and founder/director of the MIT Initiative on Technology and Self. In her new book, ”Reclaiming Conversation: The Power of Talk in a Digital Age,” Sherry examines how smartphones and social media have crowded out real conversation. Her insightful conversation with Carla raises awareness of this issue and Sherry shares some of the tools needed to change our behavior so we can rediscover the value of conversation

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APQC CEO, Dr. Carla O'Dell, recently interviewed Chip Heath, and asked Chip about confirmation bias and his newest book, Decisive: How to Make Better Choices in Life and Work. Chip is a professor at Stanford University, and along with his brother Dan Heath, is a master at taking complex ideas based on cognitive science research and translating them into actionable advice. The Heath Brothers have had best sellers with Made to Stick: Why Some Ideas Survive and Others Die and Switch: How to Change Things When Change is Hard.

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APQC CEO, Dr. Carla O'Dell, recently interviewed Larry Prusak, co-author of Working Knowledge: How Organizations Manage What They Know, as part of APQC’s Big Thinkers, Big Ideas series to discuss the concept of wisdom and how leaders get it.

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APQC CEO Dr. Carla O'Dell interviewed Ed Hoffman, Chief Knowledge Officer at NASA. Their conversation took unexpected turns: it ranged from why fear is needed if you want big change to what a CKO does in NASA (and how to discover the critical 5% of knowledge that matters) to what happens when the cowboy culture of Elon Musk’s SpaceX collides with a perfectionist culture like NASA’s.



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APQC CEO,Dr. Carla O'Dell, interviewed Alex Pentland, head of the Human Dynamics Laboratory at the MIT Media Lab and keynote speaker on May 1, 2015 at APQC’s KM Conference.  He and his team have collected data, using RFID badges, on hundreds of thousands of interactions between people in companies and governments. They have found that the greater the flow of ideas within a group, the more productive it is.  That makes sense, right? Sharing good ideas and best practices rapidly, as well as harvesting the best ideas from a diverse group of people, should lead to improvement if the conditions are right.

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