APQC Podcasts APQC podcasts, bringing businesses the information they need to work smarter, faster, and with greater confidence.

In this February 2016 Knowledge Management podcast, APQC research specialist Ken Hayman spoke with research services KM program manager Lauren Trees about some KM basics for the uninitiated, including: 

  • what first steps to take when developing a KM strategy for your organization
  • a roadmap to help organizations design, implement, and sustain KM programs
  • identifying critical knowledge and making it available to employees and
  • various approaches to improve knowledge flow inside organizations.

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CEO Carla O’Dell and KM Research Program Manager Lauren Trees talked on the topic of cognitive computing and addressed some of the great questions submitted by our audience during the January 2016 KM community call Carla and Lauren hosted, entitled “KM in 2016 and Beyond: Questions and Predictions.

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