Episodes
Wednesday Jun 07, 2017
The Workspace of the Future: Process and Performance Management Edition
Wednesday Jun 07, 2017
Wednesday Jun 07, 2017
In this podcast, APQC’s knowledge management guru, Lauren Trees, collides with APQC’s process and performance management expert, Holly Lyke-Ho-Gland to discuss trends that will transform how employees interact, collaborate, and share knowledge over the next decade. The two of them cover what modern workers are experiencing, what changes they would like to see, and how looming technological and cultural shifts may influence business priorities and investments.
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Thursday Jun 01, 2017
AP and Payments Fraud Grows More Sinister
Thursday Jun 01, 2017
Thursday Jun 01, 2017
APQC’s Financial Management expert, Mary Driscoll, unpacks the emerging role of cybercrime in the world of accounts payable
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Wednesday May 17, 2017
Close-up on Finance Analytical Capabilities
Wednesday May 17, 2017
Wednesday May 17, 2017
APQC’s Financial Management expert, Mary Driscoll, explains what the top finance analytical capabilities challenges are for 2017 and how to address them.
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Wednesday May 17, 2017
Finance Gaining a Stronger Handle on Process Standardization
Wednesday May 17, 2017
Wednesday May 17, 2017
APQC’s Financial Management expert, Mary Driscoll, explains what the top finance process standardization challenges are for 2017 and how to address them
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Thursday Feb 02, 2017
Data and Analytics Challenges and Priorities for 2017
Thursday Feb 02, 2017
Thursday Feb 02, 2017
In December of 2016, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. In this podcast, research analyst Michael Sims and subject-matter expert Holly Lyke-Ho-Gland dig into the survey results to discuss what challenges organizations are facing in the area of data and analytics and what they can do to solve them.
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Tuesday Aug 09, 2016
Managing the Transition to a Data-driven Business
Tuesday Aug 09, 2016
Tuesday Aug 09, 2016
In this August 2016 edition of APQC’s monthly research program manager interview, Michael Sims, research specialist at APQC. talks Holly Lyke-Ho-Gland, research program manager in the area of process and performance management about change management for building a data-driven culture.
Topics discussed include:
- Why being data driven is important
- How to build the business case for becoming data driven
- Change Management tactics for shifting to a data-driven culture
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Tuesday Jul 12, 2016
Why Knowledge Management Matters For Process Improvement
Tuesday Jul 12, 2016
Tuesday Jul 12, 2016
Organizations have masses of knowledge associated with their business processes. Some of this comes in the form of documents—everything from standard operating procedures and training materials to tips and lessons learned from past project teams—but other knowledge exists only in the heads of employees who design, own, and execute the processes every day.
On June 29, 2016, APQC’s Lauren Trees and Holly Lyke-Ho-Gland conducted a webinar on how to tie knowledge to process and follow-on Q&A podcast on the role of knowledge in process management. This podcast addresses some of the questions posed during the webinar.
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Friday Jun 24, 2016
Why End-to-end Processes Matter
Friday Jun 24, 2016
Friday Jun 24, 2016
In this podcast, research specialist Michael Sims interviews research program manager Holly Lyke-Ho-Gland about what end-to-end processes are and why they're important to process management professionals.
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Wednesday Jun 01, 2016
What Analytics Can and Can't Do For Business
Wednesday Jun 01, 2016
Wednesday Jun 01, 2016
In this podcast, APQC's research specialist, Michael Sims, talks with APQC's own analytics team, Ron Webb and Christy Aroopala, about what analytics means to them, what challenges their customers are facing, and what the future holds for analytics.
Remember to follow APQC on Twitter @apqc!