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As part of APQC’s Big Thinkers, Big Ideas interview series, APQC CEO Carla O’Dell recently talked with Sherry Turkle, a clinical psychologist, author, and founder/director of the MIT Initiative on Technology and Self. In her new book, ”Reclaiming Conversation: The Power of Talk in a Digital Age,” Sherry examines how smartphones and social media have crowded out real conversation. Her insightful conversation with Carla raises awareness of this issue and Sherry shares some of the tools needed to change our behavior so we can rediscover the value of conversation

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APQC CEO,Dr. Carla O'Dell, interviewed Alex Pentland, head of the Human Dynamics Laboratory at the MIT Media Lab and keynote speaker on May 1, 2015 at APQC’s KM Conference.  He and his team have collected data, using RFID badges, on hundreds of thousands of interactions between people in companies and governments. They have found that the greater the flow of ideas within a group, the more productive it is.  That makes sense, right? Sharing good ideas and best practices rapidly, as well as harvesting the best ideas from a diverse group of people, should lead to improvement if the conditions are right.

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