APQC Podcasts APQC podcasts, bringing businesses the information they need to work smarter, faster, and with greater confidence.

In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.

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