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APQC research has shown that one of the biggest mistakes that KM programs make is not identifying and systematically addressing the obstacles that block employees from contributing, accessing, and reusing knowledge. The research has found the first step in developing an effective KM change management strategy is recognizing those barriers. In 2013, APQC partnered with its KM advanced workshop to identify ten barriers to enterprise knowledge sharing. Over a series of KM podcasts, all ten of these barriers will be addressed. On this podcast, APQC executive director Cindy Hubert and KM research program manager Lauren Trees address the barrier of culture.

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In this August 2016 edition of APQC’s monthly research program manager interview, Michael Sims, research specialist at APQC. talks Holly Lyke-Ho-Gland, research program manager in the area of process and performance management about change management for building a data-driven culture.

Topics discussed include:

  • Why being data driven is important
  • How to build the business case for becoming data driven
  • Change Management tactics for shifting to a data-driven culture

Remember to follow APQC on Twitter @apqc!

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APQC research has shown that one of the biggest mistakes that KM programs make is not identifying and systematically addressing the obstacles that block employees from contributing, accessing, and reusing knowledge. The research has found the first step in developing an effective KM change management strategy is recognizing those barriers. In 2013, APQC partnered with its KM advanced workshop to identify ten barriers to enterprise knowledge sharing. Over a series of KM podcasts, all ten of these barriers will be addressed. On this podcast, APQC executive director Cindy Hubert and KM research program manager Lauren Trees address the barrier of measures.

Remember to follow APQC on Twitter @apqc!

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APQC research has shown that one of the biggest mistakes that KM programs make is not identifying and systematically addressing the obstacles that block employees from contributing, accessing, and reusing knowledge. The research has found the first step in developing an effective KM change management strategy is recognizing those barriers. In 2013, APQC partnered with its KM advanced workshop to identify ten barriers to enterprise knowledge sharing. Over a series of KM podcasts, all ten of these barriers will be addressed. On this podcast, APQC executive director Cindy Hubert and KM research program manager Lauren Trees address the barrier of sponsorship.

Remember to follow APQC on Twitter @apqc!

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Organizations have masses of knowledge associated with their business processes. Some of this comes in the form of documents—everything from standard operating procedures and training materials to tips and lessons learned from past project teams—but other knowledge exists only in the heads of employees who design, own, and execute the processes every day.

On June 29, 2016, APQC’s Lauren Trees and Holly Lyke-Ho-Gland conducted a webinar on how to tie knowledge to process and follow-on Q&A podcast on the role of knowledge in process management. This podcast addresses some of the questions posed during the webinar.

Remember to follow APQC on Twitter @apqc!

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In this podcast, research specialist Michael Sims interviews research program manager Holly Lyke-Ho-Gland about what end-to-end processes are and why they're important to process management professionals.

Remember to follow APQC on Twitter @apqc!

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Leadership is an important area of interest for people managers. While methods and concepts may change over time, there are still key aspects of leadership that remain the same. In this APQC podcast, research specialist Michael Cappelli interviews Elissa Tucker, APQC's research program manager in HCM, on the importance of leadership to people managers.

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APQC CEO Carla O’Dell talked with Charles Duhigg as part of the Big Thinkers, Big Ideas interview series. His new book titled Smarter, Faster, Better: The Secrets of Being Productive in Life and Business details what the most productive people do differently than everyone else without having to make enormous sacrifices, and offers tools and techniques that all of us can apply immediately to our lives to boost our productivity.

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The Blueprint for Success: Accounts Payable report recently published by APQC's financial management (FM) team is truly a roadmap for achieving top performance in AP. In addition to valuable insight on seven AP performance indicators provided by Mary Driscoll, senior research fellow in FM, the blueprint provides definitions and benchmarking data. But what is a blueprint and how can it help your organization? 

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In this podcast, APQC's research specialist, Michael Sims, talks with APQC's own analytics team, Ron Webb and Christy Aroopala, about what analytics means to them, what challenges their customers are facing, and what the future holds for analytics.

Remember to follow APQC on Twitter @apqc!

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