Episodes
Tuesday Aug 09, 2016
Managing the Transition to a Data-driven Business
Tuesday Aug 09, 2016
Tuesday Aug 09, 2016
In this August 2016 edition of APQC’s monthly research program manager interview, Michael Sims, research specialist at APQC. talks Holly Lyke-Ho-Gland, research program manager in the area of process and performance management about change management for building a data-driven culture.
Topics discussed include:
- Why being data driven is important
- How to build the business case for becoming data driven
- Change Management tactics for shifting to a data-driven culture
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Tuesday Jul 12, 2016
Why Knowledge Management Matters For Process Improvement
Tuesday Jul 12, 2016
Tuesday Jul 12, 2016
Organizations have masses of knowledge associated with their business processes. Some of this comes in the form of documents—everything from standard operating procedures and training materials to tips and lessons learned from past project teams—but other knowledge exists only in the heads of employees who design, own, and execute the processes every day.
On June 29, 2016, APQC’s Lauren Trees and Holly Lyke-Ho-Gland conducted a webinar on how to tie knowledge to process and follow-on Q&A podcast on the role of knowledge in process management. This podcast addresses some of the questions posed during the webinar.
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Wednesday May 04, 2016
Process Management Case Studies: How They're Created and Why We Love Them
Wednesday May 04, 2016
Wednesday May 04, 2016
In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.
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Wednesday Mar 30, 2016
Keys to Effective Product Development Focused on Design-to-Cost
Wednesday Mar 30, 2016
Wednesday Mar 30, 2016
Organizations are increasingly interested in making design-to-cost an integral part of their product development process. In November 2015, APQC conducted research on the shift to a product development approach focused on design-to-cost. During this podcast, APQC's Andrea Stroud discusses highlights from the research findings.
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Wednesday Mar 09, 2016
Louis Richardson of IBM on Changing of Collaboration, KM, and Better Business Results
Wednesday Mar 09, 2016
Wednesday Mar 09, 2016
APQC CEO Carla O’Dell talked with Louis Richardson as part of the “Big Thinkers, Big Ideas” interview series. An IBM storyteller and enthusiast, Richardson meets with clients and partners worldwide and shares how “social smarter work” can deliver real business results. With more than 30 years of experience in the collaboration and document management industry, he has served in sales, support, consulting, and document production management positions. From this perspective, Richardson shared with O’Dell how he has seen knowledge and information management approaches change, and most rapidly in the past several years.
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Tuesday Feb 23, 2016
Dodging Icebergs: Why Organizational Agility Matters in 2016
Tuesday Feb 23, 2016
Tuesday Feb 23, 2016
In the February 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about what is organizational agility, who needs it, and how does it fit with strategic planning.
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Friday Feb 05, 2016
Who Should Care About Predictive Workforce Analytics and Why?
Friday Feb 05, 2016
Friday Feb 05, 2016
Predictive workforce analytics isn’t just an HR issue. In this podcast, APQC’s human capital management research program manager, Elissa Tucker, interviews Greta Roberts, co-founder and CEO of Talent Analytics, Corp. Greta will be a keynote speaker at the Predictive Analytics World for Workforce conference (April 3-6, 2016, San Francisco). In this podcast, Greta discusses the many business problems that predictive workforce analytics can help companies solve. Hear her provide examples of how brand-name companies today are using predictive workforce analytics. Find out what she thinks about reports that there is a shortage of data scientist talent. (Her answer might surprise you). Greta will explain what business leaders need and don’t need to know about predictive workforce analytics. And, she shares her predictions for new uses of predictive workforce analytics that are on the horizon.
PredictiveAnalytics World for Workforce, April 3-6, 2016 in San Francisco, is the premier workforce analytics event for HR professionals, business leaders, line of business managers, and analytics practitioners. This global, cross-industry event covers predictive solutions to today's greatest workforce challenges. Join Greta Roberts and APQC when you register today with 15% off code APQC15.
Wednesday Feb 03, 2016
The 2016 APQC Process Management Research Agenda
Wednesday Feb 03, 2016
Wednesday Feb 03, 2016
In the January 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about the process and performance management research agenda, including how the topic areas work together and how APQC identifies its topics for its research agenda.
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Wednesday Jan 13, 2016
Voice of Conference: Process Management Edition
Wednesday Jan 13, 2016
Wednesday Jan 13, 2016
As we all know when we go to conferences we have several questions that surface as we attend presentations. To facilitate getting answers to those questions APQC introduced its inaugural Voice of Conference. Throughout the conference attendees were encouraged to place questions on whiteboards and rate the ones they found particularly meaningful. APQC’s staff then answered the most popular questions submitted.
During this podcast APQC’s Holly Lyke-Ho-Gland and Jeff Varney answer all of the questions that were not addressed at the conference on a range of process management topics (e.g., cross-functional processes, governance, and buy-in).
Remember to follow us on Twitter @apqc!
Wednesday Oct 14, 2015
Applying Process Analytics for Effective Decision Making
Wednesday Oct 14, 2015
Wednesday Oct 14, 2015
APQC’s Ron Webb, executive director of Open Standards Benchmarking, stats hub, and information systems, and Christy Aroopala, senior research statistician explore APQC’s methodology for driving decision making using process performance and benchmarking data. They discuss how to use basic statistical methods to identify meaningful findings and improve your business processes and will use real-life examples from process improvement projects on cycle time and customer satisfaction to illustrate the methodology. They will also share:
- Applying business process analytics for substantive process improvements
- Identifying relevant process data to support decision making
- Taking your benchmarking projects to the next level.