APQC Podcasts

On this podcast, APQC’s Mercy Harper talks with Stephen Carradini, Assistant Professor of Technical Communications at Arizona State University, about how knowledge managers should approach and communicate about AI. Check out the article Stephen coauthored, Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching, available now in Business and Professional Communication Quarterly. Additional resources mentioned on this episode include AI Weirdness and the “HP Computers are Racist” video (and HP’s response).  

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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about the future of remote and hybrid work within financial management. 

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To garner a deeper understanding of which technologies are vital for process teams, APQC asked survey respondents to indicate which tools would be used as part of their efforts in 2022. Let's unpack what they found.

This podcast expands on Holly's published article Process Tools in 2022.

Your hosts today are Holly-Lyke-Ho-Gland - principle research lead at APQC - and Lloyd Dugan - chief architect for BPMNextGen.com.

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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about strategies for improving cash flow management.  

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On this podcast, APQC’s Mercy Harper talks with Dave Applegate, founder of ImportYeti, about his super-popular supply chain visualization tool and what he’s learned from the people that use it. 

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On this podcast, APQC’s Marisa Brown talks with Craig Moss, Director of Data and Change Management at DSCI, about cyber security in supply chains. This is the fifth episode in a five-episode series on supply chain digitalization with DSCI. To learn more about DSCI, visit dscinstitute.org. 

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In this podcast APQC's Holly Lyke-Ho-Gland talks with Jose Castro, the head of continuous improvement at CMI about how to set up a new program for success and ways to create long-term buy-in and momentum.

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On this podcast, APQC’s Mercy Harper talks with Stephanie Barnes, Chief Chaos Organizer at Entelechy, about practice, tactical tips for implementing Radical Knowledge Management. To learn more about Radical KM, check out Stephanie’s website and her article in Business Information Review. 

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It’s a long road to build a successful knowledge management program, but it helps to hear what other organizations have done and their lessons learned along the way. This podcasts highlights advice on developing, optimizing, and sustaining a KM program from:

• Juanita Coyle, CT1 KMSO, U.S. Navy
• Ian Pfaff, CKO, U.S. Army Training and Doctrine Command
• Michael Prevou, Deputy CKO, U.S. Army Training and Doctrine Command
• Kelly Souders, CT1 Program Director, U.S. Navy Carrier Team One
• Allison Wilkins, Knowledge Management Director, Prudential

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On this podcast, APQC’s Mercy Harper talks with Ronan O’Malley, Director of Programs at the World Affairs Council of Greater Houston, about what business leaders need to know about the invasion of Ukraine.  

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