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APQC podcasts are bringing organizations the information they need to work smarter, faster, and with greater confidence.
Episodes

Jun 4, 2021
Jun 4, 2021
11 min
Risk control matrices are powerful tools for identifying, ranking, and implementing control measures to mitigate risks. In this podcast, APQC’s Principal Research Lead for Financial Management, Rachele Collins, talks with finance processes expert and author Chris Doxey about how to structure and apply a risk control matrix, as well as other tools and templates organizations should consider for internal controls.
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Jun 3, 2021
Jun 3, 2021
14 min
Sarbanes-Oxley (SOX) has been in place for nearly two decades, but many organizations still struggle to understand how it fits into their internal controls programs and end-to-end processes. In this podcast, APQC’s Principal Research Lead for Financial Management, Rachele Collins, talks with finance processes expert and author Chris Doxey about the implications of SOX for today’s finance teams.
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Jun 1, 2021
Jun 1, 2021
15 min
Internal audits are key to ensure that risk management, governance, and internal controls processes are operating optimally. But how should organizations structure internal audit programs, and how does internal audit support organizations’ internal controls programs? In this podcast, APQC’s Principal Research Lead for Financial Management, Rachele Collins, talks with finance processes expert and author Chris Doxey about key considerations and best practices for internal audit.
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May 25, 2021
May 25, 2021
17 min
With so many recent developments in technology and business circumstances, it’s a great time to consider what skills, knowledge, and experiences tomorrow’s KM professionals will need. In this podcast, APQC’s Mercy Harper talks with Dr. Kendra Albright, Goodyear Endowed Professor in Knowledge Management at the School of Information at Kent State University, and Lauren Trees, APQC’s Principal Research Lead for Knowledge Management, about the key skills and experiences future KM professionals should seek out and what they hope to see for the future of discipline. This podcast is part two of a two-part podcast. Be sure to check out the first episode, “Knowledge Management Careers and Degree Programs with Dr. Kendra Albright.”

May 24, 2021
May 24, 2021
20 min
The path to a career in knowledge management isn’t always clear-cut. In this podcast, APQC’s Mercy Harper talks with Dr. Kendra Albright, Goodyear Endowed Professor in Knowledge Management at the School of Information at Kent State University, and Lauren Trees, APQC’s Principal Research Lead for Knowledge Management, about KM careers and degree programs. This podcast is part one of a two-part podcast. Stay tuned for the episode two about the skills, knowledge, and experiences future KM professionals need.

May 21, 2021
May 21, 2021
16 min
Finance leaders often wonder how they should structure internal controls. Where should they consider using shared services, and what processes and activities are best managed by the business units? In this podcast, APQC’s Principal Research Lead for Financial Management, Rachele Collins, talks with finance processes expert and author Chris Doxey about key considerations and best practices for structuring internal controls.
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May 19, 2021
May 19, 2021
10 min
What are key risk indicators (KRIs) in financial management? In this podcast, APQC’s Principal Research Lead for Financial Management, Rachele Collins, talks with finance processes expert and author Chris Doxey about KRIs, why they matter, and which KRIs organizations should monitor.

May 17, 2021
May 17, 2021
11 min
What are the “three lines of defense” (3LOD) in financial management? In this podcast, APQC’s Principal Research Lead for Financial Management, Rachele Collins, talks with finance processes expert and author Chris Doxey about the three lines of defense and how they should be applied and operationalized.
Remember to follow APQC on Twitter @apqc!

May 12, 2021
May 12, 2021
14 min
In a virtual or hybrid workplace, people of all generations need to use technology to collaborate and communicate effectively. In this podcast, APQC’s Mercy Harper talks with three guests—Jude Cohen, Social Strategist at Ogilvy (Millennial), Lauren Trees, Principal Research Lead for Knowledge Management at APQC (Gen X), and Cindy Hubert, Executive Director of Client Solutions at APQC (Baby Boomer)—about what leaders can do to smooth out generational differences for effective virtual collaboration. This podcast is part two of a two-part podcast. For part one, see “How Different Generations Experience Virtual Collaboration.”
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May 11, 2021
May 11, 2021
1 min
This podcast is for people who think big. You’ll hear voices from different industries, functions, and disciplines. Because what we’ve seen, since APQC’s founding in 1977, is that the most innovative ideas spark when people step out of their silos. Scroll through the episodes, you’re bound to find one that’s just perfect for you. But we also encourage you check out the ones that don’t look like an immediate fit. You might just snatch up a new idea that makes you a better partner to someone in another department, or that uncovers an improvement opportunity you wouldn’t have seen before. We post 2-3 podcasts every month, so stay tuned.
Remember to follow APQC on Twitter @apqc!
