APQC Podcasts

Knowledge Management 101

In this February 2016 Knowledge Management podcast, APQC research specialist Ken Hayman spoke with research services KM program manager Lauren Trees about some KM basics for the uninitiated, including: 

• what first steps to take when developing a KM strategy for your organization
• a roadmap to help organizations design, implement, and sustain KM programs
• identifying critical knowledge and making it available to employees and
• various approaches to improve knowledge flow inside organizations.

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Making Onboarding Fun Again—It Won’t Cost You A Dime!

Whoever thought onboarding was fun? The first day of work is usually fraught with paperwork and discussions around health benefits—que the collective yawn. Enter Ashley White, the director of HR at APQC, who is trying to turn it all around. In this APQC podcast, she shares with us her insights into the “first day, first week, and first month” concept, and how any organization can easily and inexpensively insert fun activities into the onboarding process. Ashley also explains why she has made it her mission to make onboarding fun—information you need to hear if you want to engage and retain your new employees.

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Dodging Icebergs: Why Organizational Agility Matters in 2016

In the February 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about what is organizational agility, who needs it, and how does it fit with strategic planning.

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Dr. John Medina on Connections Between Our Brains, KM, and Organizing Information

APQC CEO Carla O’Dell talked with Dr. John Medina as part of the “Big Thinkers, Big Ideas” interview series. Medina, a developmental biologist and neuroscientist, has a lifelong fascination with how the mind reacts to and organizes information. He is the author of the New York Times bestseller "Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School" — a provocative book that takes on the way our schools and work environments are designed. He will be keynoting in April at APQC’s Annual Knowledge Management Conference in Houston. Medina conversed with O’Dell about brain rules for KM, and what he and other neuroscientists have learned about how the brain functions that will help us use our brains better when we are working.

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APQC’s KM Experts Explore the Impact of Cognitive Computing

CEO Carla O’Dell and KM Research Program Manager Lauren Trees talked on the topic of cognitive computing and addressed some of the great questions submitted by our audience during the January 2016 KM community call Carla and Lauren hosted, entitled “KM in 2016 and Beyond: Questions and Predictions.

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Business Risks are Crouching Tigers -- Fierce as Ever

As the calendar year gets underway, business planners and performance managers are keen to look forward. But optimism can be dampened when enterprise risk assessments start to roll in. APQC's Mary Driscoll, Senior Research Fellow in Financial Management, recently spoke on key issues in enterprise risk management (ERM) that will likely dominate C-suite conversations in 2016.

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What Airbnb Can Teach KM About Transformation

APQC CEO Carla O’Dell recently talked with Chip Conley, as part of the “Big Thinkers, Big Ideas” interview series. He is the head of Global Hospitality and Strategy with Airbnb, a community marketplace for people to list, discover, and book unique accommodations around the world. For 20-plus years, Conley led the development, creation, and management of boutique hotels, as the founder and former CEO of Joie de Vivre, which grew to become the second largest boutique hotel company in America. Conley also presents his theories on transformation and meaning – in business and life – to audiences around the world. He is the author of four books, and in his latest, The New York Times bestseller, “Emotional Equations: Simple Truths for Creating Happiness + Success,” Conley takes us from emotional intelligence to emotional fluency – placing meaning at the top of the balance sheet.

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Who Should Care About Predictive Workforce Analytics and Why?

Predictive workforce analytics isn’t just an HR issue. In this podcast, APQC’s human capital management research program manager, Elissa Tucker, interviews Greta Roberts, co-founder and CEO of Talent Analytics, Corp. Greta will be a keynote speaker at the Predictive Analytics World for Workforce conference (April 3-6, 2016, San Francisco). In this podcast, Greta discusses the many business problems that predictive workforce analytics can help companies solve. Hear her provide examples of how brand-name companies today are using predictive workforce analytics. Find out what she thinks about reports that there is a shortage of data scientist talent. (Her answer might surprise you). Greta will explain what business leaders need and don’t need to know about predictive workforce analytics. And, she shares her predictions for new uses of predictive workforce analytics that are on the horizon.

PredictiveAnalytics World for Workforce, April 3-6, 2016 in San Francisco, is the premier workforce analytics event for HR professionals, business leaders, line of business managers, and analytics practitioners. This global, cross-industry event covers predictive solutions to today's greatest workforce challenges. Join Greta Roberts and APQC when you register today with 15% off code APQC15.

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The 2016 APQC Process Management Research Agenda

In the January 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about the process and performance management research agenda, including how the topic areas work together and how APQC identifies its topics for its research agenda.

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Why Smartphones Are Ruining Conversation

As part of APQC’s Big Thinkers, Big Ideas interview series, APQC CEO Carla O’Dell recently talked with Sherry Turkle, a clinical psychologist, author, and founder/director of the MIT Initiative on Technology and Self. In her new book, ”Reclaiming Conversation: The Power of Talk in a Digital Age,” Sherry examines how smartphones and social media have crowded out real conversation. Her insightful conversation with Carla raises awareness of this issue and Sherry shares some of the tools needed to change our behavior so we can rediscover the value of conversation

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